ShootFeed guide

Guidance for using ShootFeed.

The fastest answers to the schedule, approval, account, and publishing details that matter most.

01

Set up a profile

Connect only the accounts that belong to that creator or brand, then choose a home profile.

02

Choose a schedule

Set a recurring master cadence, then override only the posts that truly need a fixed time.

03

Review the result

Use notifications and publishing history to catch partial delivery or a connection that needs attention.

FAQ

The things that are easy to miss

What does Pending mean?+

Pending is an approval status. A pending post can still be on the master schedule, have a custom schedule, or remain unscheduled.

What is the difference between Master, Custom, and Unscheduled?+

Master uses the profile’s recurring posting cadence. Custom locks a post to a specific date and time. Unscheduled keeps the post available in the grid but outside the active queue.

Why did a post disappear from the calendar?+

Unscheduled posts do not appear on the calendar. Find them in the grid under Unscheduled and assign a master or custom schedule when you are ready.

What happens if publishing only succeeds on some platforms?+

ShootFeed records the partial result, alerts you, and keeps the post available for review. Open the post detail to see the failed destination and retry when the account is healthy.

What does the Performance page show?+

For connected accounts with insights enabled, ShootFeed brings together provider-reported post results, best-time patterns, and audience growth. Available metrics vary by platform and account.

Can ShootFeed publish to every Instagram account?+

During the private beta, publishing is limited to connected test accounts while Meta production access is reviewed. Wider account linking opens only after Meta approves the public app permissions.

Does ShootFeed replace the social platforms?+

ShootFeed is the planning and publishing workspace. Platform rules, moderation, account eligibility, and provider outages can still affect a post after it leaves ShootFeed.

When should I expect a support response?+

During the invitation-only beta, ShootFeed targets an initial response within one business day. Security, privacy, account-access, and unexpected-publication reports receive same-day priority triage whenever practical.

Still need a hand?

Beta testers can send a question or bug report from Settings → Support so the request stays tied to the right account.

Contact ShootFeed
Help | ShootFeed